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Physician Billing

Physician billing is separate and independent from facility billing. You will be receiving statements from providers for physician services in addition to Bartlett Regional Hospital’s statement which covers the facility component.

Government and insurance regulations require that each entity send you a separate bill and collect payment independently.

Bartlett Employed Providers

Bartlett Surgery and Specialty Clinic

You will receive a bill from Bartlett Surgery and Specialty Clinic for services provided by hospitalists and/or surgeons. Please contact our office at 907-796-8794 if you have any questions or concerns.

This bill may include the following charges:

  • General Surgeon/Ophthalmologist Fees: Physicians that specialize in surgery, who evaluate patients and perform surgery.
  • Surgical Assistant Fees: Having a surgical assistant enhances the services for complicated cases and often decreases the surgical time. The charge for this service is submitted to your insurance company and is covered at a reduced rate. The difference between the charge and the reduced rate is adjusted off the balance.
  • Hospitalist Fees: Physicians who provide general medical care of hospitalized patients.

Billing Address: 3225 Hospital Dr., Unit 101A, Juneau, AK 99801

General Surgery

Physicians that specialize in surgery, who evaluate patients and perform surgery.

Benjamin Miller, DO
Christie Bentz, PAC
Pamela Gruchacz, MD
Jennifer Schmidt, MD
Fredrick Yost, MD


Physicians who provide general medical care of hospitalized patients.

Noble Anderson, MD
Brian Benjamin, MD
Mignon Benjamin, MD
Jeannette Cook, MD
Erica Delsman, MD
Steven Greer, MD
John Kennon Kirk, MD
Linda Keirstead, MD
Alberta Laktonen, MD 
Catherine Peimann, MD 
Jessica Scott, MD 
Anne Standerwick, MD 
Matthew Taintor, MD 


Physician that specializes in evaluation and treatment of disorders and diseases of the eye.

Andrew Kopstein, MD

BSSC is in Network and/or Preferred Providers for the following payers:

All commercial insurances are accepted.

Bartlett Outpatient Psychiatry Services

BOPS offers:

  • Psychiatric evaluations and follow up
  • Individual and Family Psychotherapy sessions
  • Short-term crisis intervention
  • Treatment for Dual Diagnosis
  • Medication Assisted Treatment for Substance Use Disorders
  • Substance Abuse Counseling

Please contact 907-796-8436 if you have any billing questions or concerns. 

Rainforest Recovery Center

RRC is offering the following services via Telehealth:

  • Treatment of Co-Occurring Disorders
  • Assessment
  • Medication Assisted Treatment
  • Individual/Family Psychotherapy
  • Substance Abuse Counseling
  • Case Management
  • Community Outreach Recovery Support Services
Please contact 907-796-8436 if you have any billing questions or concerns. 

Contracted Providers

Southeast Physician Services provides physician billing services for contracted providers who render services at Bartlett Regional Hospital.

Contact our office at 907-796-8631 if you have any questions or concerns.

Our physician billing service encompasses the following specialties:


Physician fees from the anesthesiologist who provided either local or general anesthesia during surgery.

Billing Address: 3260 Hospital Dr., Juneau, AK 99801

Anesthesia Providers

Michael R. Banyas, MD

Tomas Velan, MD

Glenn Powers, MD PharmD, PLLC
Glenn Powers, MD

San Juan Anesthesia Services, LLC
Victoria San Juan, MD

Seattle Anesthesia Services, PC
Todd Looney, MD
Thomas Chang, MD

Important Information about Billing for Anesthesia Services


Patients who are expecting to receive anesthesia services should contact their insurance company to determine their out-of-pocket expenses and request that the service be processed as in-network as there are no in-network anesthesia providers within our region.

Patients with Blue Cross Blue Shield Federal Employees Program Insurance

As of July 22, 2012, Premera Blue Cross Blue Shield of Alaska for federal employees has changed how they issue payment for services provided by physicians who are not preferred providers. Currently, in Juneau, none of the anesthesia physicians are contracted with any commercial insurance(s).

In order to expedite payment we have filed a claim for you with the Federal Employees Program. Payment will be issued directly to you.

Blue Cross will notify us of issuance of payment to you, and the amount paid. This amount must be paid to our office IN FULL within 30 days of receipt. This portion is NOT eligible for any payment plans.

If you choose to forward the insurance check to our office, please write 'Pay to the order of (Provider Name)' and sign the check. Mail the check to 3260 Hospital Dr. Juneau, AK 99801.

If you should have questions about your claim please contact your insurance at (800) 562-1011.


Physician fees for interpretation of x-rays, angiograms, MRIs, CTs, ultrasounds, or other imaging services.

Billing Address: 3260 Hospital Dr., Juneau, AK 99801

Southeast Radiology Consultants, LLC

Theresa Shanley, MD
George Gentchos, MD



Fees for evaluation, consultation, and treatment for common skin diseases and disorders, such as acne, psoriasis, and skin cancer. 

Billing Address: 3225 Hospital Drive, Suite 101-A Juneau, AK 99801

Alpine Dermatology Clinic

Clinic is held at Bartlett Surgery and Specialty Clinic

Kristopher Miller, PAC


Other Provider Bills

The following providers are separate and independent from Southeast Physician Services. Contact these providers directly.


Physician fees for blood and urine tests or tissue sampling.

Alaska Pathology  
Burton Vanderbilt, MD

Contact Change Healthcare: 866-299-1659

Other Bills

Emergency Department

Emergency room services

Contact EGO: 626-447-0296


Facility Billing

Facility fees that includes costs for nursing care, supplies, equipment, support staff, and any medication provided. Please contact Patient Financial Services directly regarding your facility bill: 907-796-8436

Patient Portal

Estimate of Charges


Other Provider Bills

Depending on several factors related to your care and whom services were provided by, you might also receive services for which you will receive additional physician bills. Their contact information should be printed on their billing statement to you.



Physician fees for interpretation of x-rays, angiograms, MRIs, CTs, ultrasounds, or other imaging services.

Solorad, LLC
Steven Strickler, DO

Contact: 800-455-5075

COVID-19 (Coronavirus)

In Person Bill Payment Protocol

We are taking precautions to keep everyone safe and protected from possible exposure to COVID-19.

A face cover and maintaining a 6 ft distance is mandatory .

The health & safety of our patients, our staff and our community remains our top priority. 

Please review the following information prior to visiting Bartlett's main campus: What you need to know about COVID-19 & COVID-19 Visitor Policy