Patient Financial Services
You will receive a bill from Bartlett Regional Hospital for facility charges. This includes the costs for nursing care, supplies, equipment, support staff, and any medication provided. For questions about your facility bill, or to make a payment over the phone, please contact us at (907) 796-8203.
*New* Patient Payment Portal
Bartlett Regional Hospital is pleased to announce an innovative new Patient Payment Portal for account management along with a new billing statement layout. The new Patient Payment Portal can be accessed via your secure Bartlett Electronic Health Record (B.E.H.R. Care) Portal by clicking on the “Billing” icon or by clicking on the secure portal link below.
For more information on how to navigate through the new Patient Payment Portal, please refer to our Patient Portal Intro document, which contains step-by-step instructions on how to make your payments online via our secure portal.
Patient Healthcare Portal (My B.E.H.R. Care Patient Portal)
Manage your health information and access your medical records 24/7 from anywhere! Accessing the Patient Payment Portal via your my B.E.H.R. Care account is a breeze. Just click on the "billing" icon and it will take you directly to our secure Patient Payment Portal.
My B.E.H.R. Care Patient Portal
Signing up for a "my B.E.H.R. Care" account is easy – click on the "Create Account" tab and fill in your information. You will need to use the same email Bartlett Regional Hospital has on file for you. If you need to add or update this information, please contact our B.E.H.R. Care Patient Portal support team at PHMPortal@bartletthospital.org.
Per state law (Alaska Statute 18.23.400), beginning January 1st, 2021 we are required to annually post a list of our 10 most frequently billed service codes from the six sections of Category I of the Current Procedural Terminology (“CPT codes”) book, as adopted by the American Medical Association.
The six sections are:
In adherence to the law, Bartlett Regional Hospital is listing our “undiscounted price.” These prices are taken directly from our fee schedule as of the publication date and are also reported to the Alaska Department of Health & Social Services. These prices may be higher than the amount actually paid for the services received depending on the individual’s circumstance (ie. Insurance Coverage, In-Network Contracts, Medicaid Coverage, Self Pay Arrangements, etc.).
The state department responsible for overseeing this law is the State of Alaska Department of Health and Social Services (DHSS), their website is: http://dhss.alaska.gov/Pages/default.aspx.
Bartlett Regional Hospital Top 10 Procedure Codes
CPT® Copyright 2023. American Medical Association. All rights reserved. CPT is a registered trademark of the American Medical Association. The CPT codes are provided “as is” without warranty of any kind. The AMA specifically disclaims all liability for use or accuracy of any CPT codes.
On November 15, CMS finalized policies that lay the foundation for a patient-driven health care system by making prices for items and services provided by all hospitals in the United States more transparent for patients so that they can be more informed about what they might pay for hospital items and services.
Effective date is January 1, 2021
Bartlett Regional Hospital’s Price Transparency Estimate Tool and List of Standard Charges file
This is a cost estimation tool for facility charges for Bartlett Regional Hospital, Bartlett Regional Hospital Mental Health Unit, and Rainforest Recovery Center. The tool also includes professional charges for Bartlett Medical Oncology Center, Bartlett Outpatient Psychiatry Services, and Bartlett Surgery & Specialty Clinic. These estimates are available by selecting the hospital or the clinic where the services will occur. This estimation tool may not represent all procedures offered by Bartlett Regional Hospital and Bartlett owned businesses.
Price estimate tool | Price estimate tool frequently asked questions
For any questions about facility charges provided or other questions, please contact our Business Office at (907) 796-8436 (Monday through Friday 8:00am to 4:00pm) or by email PFSHelp@bartletthospital.org
For any questions about professional services provided by Bartlett providers, please contact the following (Monday through Friday 8:00am to 4:00pm):
Bartlett Medical Oncology Center: (907) 796-8720
Bartlett Outpatient Psychiatry Services: (907) 796-8436
Bartlett Surgery & Specialty Clinic: (907) 796-8700
Effective January 1, 2022, hospitals and the physicians who furnish services to hospital
inpatients and outpatients will be subject to the prohibitions on surprise billing and related
provisions of the federal No Surprises Act (NSA)
No Surprises Act Notice - Your right to a "Good Faith Estimate"
No Surprises Act Notice - Your Rights and Protections Against Surprise Medical Bills
If you think you've been wrongly billed, contact the Department of Health and Human Services No Surprises Helpdesk at 1-800-985-3059.
Visit www.cms.gov/nosurprises/consumers for more information.
Bartlett Regional Hospital is In-Network and/or Preferred Providers for the following payers:
- State of Alaska Medicaid
- TriWest - Community Care Network
- United Health Care
- Veteran Affairs
For all other insurances, we are considered out-of-network and do not maintain contractual relationships that may reduce the price of our services, but our services are extended to everyone, regardless of their coverage.
To view In-Network payers for Bartlett owned clinics and employed physicians, visit Physician Billing.