Patient Financial Services
You will receive a bill from Bartlett Regional Hospital for facility charges. This includes costs for nursing care, supplies, equipment, support staff, and any medication provided. Please contact Patient Financial Services directly regarding your facility bill: 907-796-8436
Manage your health information 24/7 from anywhere!
Signing up for an account is easy – enroll for a new account directly by clicking on the link. You’ll need to use the same email Bartlett has on file. If you need to add or update this information, contact the support team at PHMPortal@bartletthospital.org.
Per state law (Alaska Statute 18.23.400), beginning January 1st, 2021 we are required to annually post a list of our 10 most frequently billed service codes from the six sections of Category I of the Current Procedural Terminology (“CPT codes”) book, as adopted by the American Medical Association.
The six sections are:
In adherence to the law, Bartlett Regional Hospital is listing our “undiscounted price.” These prices are taken directly from our fee schedule as of the publication date and are also reported to the Alaska Department of Health & Social Services. These prices may be higher than the amount actually paid for the services received depending on the individual’s circumstance (ie. Insurance Coverage, In-Network Contracts, Medicaid Coverage, Self Pay Arrangements, etc.).
The state department responsible for overseeing this law is the State of Alaska Department of Health and Social Services (DHSS), their website is: http://dhss.alaska.gov/Pages/default.aspx.
On November 15, CMS finalized policies that lay the foundation for a patient-driven health care system by making prices for items and services provided by all hospitals in the United States more transparent for patients so that they can be more informed about what they might pay for hospital items and services.
Effective date is January 1, 2021
This is a cost estimation tool for facility charges for Bartlett Regional Hospital, Bartlett Regional Hospital Mental Health Unit, and Rainforest Recovery Center. The tool also includes professional charges for Bartlett Medical Oncology Center, Bartlett Outpatient Psychiatry Services, and Bartlett Surgery & Specialty Clinic. These estimates are available by selecting the hospital or the clinic where the services will occur. This estimation tool may not represent all procedures offered by Bartlett Regional Hospital and Bartlett owned businesses.
For any questions about facility charges provided or other questions, please contact our Business Office at (907) 796-8436 (Monday through Friday 8:00am to 4:00pm) or by email PFSHelp@bartletthospital.org
For any questions about professional services provided by Bartlett providers, please contact the following (Monday through Friday 8:00am to 4:00pm):
Effective January 1, 2022, hospitals and the physicians who furnish services to hospital
inpatients and outpatients will be subject to the prohibitions on surprise billing and related
provisions of the federal No Surprises Act (NSA)
If you think you've been wrongly billed, contact the Department of Health and Human Services No Surprises Helpdesk at 1-800-985-3059.
Visit www.cms.gov/nosurprises/consumers for more information.
Bartlett Regional Hospital is In-Network and/or Preferred Providers for the following payers:
- State of Alaska Medicaid
- TriWest - Community Care Network
- United Health Care
- Veteran Affairs
For all other insurances, we are considered out-of-network and do not maintain contractual relationships that may reduce the price of our services, but our services are extended to everyone, regardless of their coverage.
To view In-Network payers for Bartlett owned clinics and employed physicians, visit Physician Billing.
We are taking precautions to keep everyone safe and protected from possible exposure to COVID-19.
A face cover and maintaining a 6 ft distance is mandatory .
The health & safety of our patients, our staff and our community remains our top priority.