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COVID-19: Masking, screening, visitation, drive-thru testing and more

NEW! DRIVE-THRU TESTING: Beginning the afternoon of Sunday, May 8, 2022, COVID-19 PCR drive-thru testing will be available to the community by appointment only on the Bartlett campus.

Hours of Operation: Seven days a week from 8:15 a.m. to 5:45 p.m.

Testing Site Location: Drive-thru tent is located across from the Emergency Department entrance. Test collection will occur from the vehicle; individuals do not need to enter the hospital.

Individuals arriving for an appointment should stay to the right side of the roadway, pass the patient registration entrance, and proceed towards the Emergency Department entrance on the backside of campus. Please be advised that road construction is currently happening on campus and individuals are asked to drive slowly and follow road signage.

To make an appointment, individuals are encouraged to self-register online or call the Juneau COVID-19 testing hotline at (907) 586-6000 if they need assistance. Calls to the testing hotline will be returned the same day when received between 8:30 a.m. – 5:00 p.m.

Detailed testing information provided below in the drop-down menu.

OPEN: Bartlett Regional Hospital is open with COVID-19 screening, social distancing, and universal masking.

UNIVERSAL MASKING: All patients that are on campus in a hospital building will be asked to wear a face covering, or a surgical ear loop mask when staff, visitors, or others are in the room; or the patient is being transported through the hospital.

Any person desiring to visit within our facility will be required to wear a surgical loop mask at all times. Visitors refusing to comply with this directive will not be allowed to enter our building or asked to leave patient care areas.

EMERGENCY DEPARTMENT: The ED COVID-19 Screening Area is in a mobile structure just outside the ED doors on the backside of campus, lower level of the main building.

REGISTRATION: Patients with appointments scheduled in advance will be called by a Patient Access Services representative to verify identification and insurance information. All patients will register with Patient Access Services by phone prior to their appointment. Upon arrival at the hospital, patients will need to briefly stop by PAS for an ID band and sign a consent for treatment.

VISITOR POLICY: Each in-patient will be allowed TWO designated visitors age 16 or older during the course of their stay. Visitors are expected to be a spouse or a family member or caregiver that resides with the patient in their home. Patients on isolation will be considered by unit and risk to visitors vs. needs of patient. COVID-19 patients will not have visitors during their infectious period. For detailed visitor information and exceptions, please see BRH Visitor Directive, effective Jan 20th, 2022.

New! COVID-19 PCR Drive-Thru Testing

Beginning the afternoon of Sunday, May 8, 2022, COVID-19 PCR drive-thru testing will be available to the community by appointment only on the Bartlett campus. Bartlett Regional Hospital has assumed operations over the City and Borough of Juneau’s current COVID-19 hotline and drive-thru testing facility.

Hours of Operation: Seven days a week from 8:15 a.m. to 5:45 p.m.

Testing Site Location: Drive-thru tent is located across from the Emergency Department entrance. Test collection will occur from the vehicle; individuals do not need to enter the hospital.

Individuals arriving for an appointment should stay to the right side of the roadway, pass the patient registration entrance, and proceed towards the Emergency Department entrance on the backside of campus. Please be advised that road construction is currently happening on campus and individuals are asked to drive slowly and follow road signage.

To make an appointment, go online or call the Juneau COVID-19 testing hotline at (907) 586-6000.

As a reminder:

  • The COVID-19 hotline phone number (907-586-6000) will remain the same and will now be referred to as the ‘Juneau COVID-19 Testing Hotline.’
  • Registration will remain the same – individuals are encouraged to self-register online or call the testing hotline if they need assistance. Calls to the testing hotline will be returned the same day when received between 8:30 a.m. – 5:00 p.m.
  • COVID-19 PCR tests will continue to be analyzed at Bartlett Regional Hospital with results available within 24 hours.
  • The hotline phone number will be limited to scheduling a COVID-19 test. Callers will be directed to existing external resources for all other COVID-19 inquiries.
  • Free COVID-19 antigen home tests are available at the City Hall cash office, all Juneau Public Libraries, Juneau Public Health Center, and the Juneau Police Department.

COVID-19 Vaccine Information

The COVID-19 vaccine is recommended for everyone ages 5 and older. The COVID-19 booster is recommended for everyone ages 18 and older.

To learn where to get a vaccine, visit CBJ's COVID-19 vaccine information page.

COVID-19 Self Tests

The City and Borough of Juneau is currently distributing free rapid antigen self-tests to the general public.

To learn more, visit CBJ's COVID-19 self-tests page.

How COVID-19 Spreads

The virus spreads mainly from person-to-person.

  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes.

These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Older adults and people who have severe underlying chronic medical conditions like heart or lung disease or diabetes seem to be at higher risk for developing more serious complications from COVID-19 illness. Please consult with your health care provider about additional steps you may be able to take to protect yourself.

Risk Factors

  • Close contact with someone who has COVID-19 — such as when a family member or health care worker takes care of an infected person
  • Recent travel from or residence in an area with ongoing spread of COVID-19 as determined by CDC or the World Health Organization (WHO)
  • If you have traveled to a country on the CDC list of level 2 or 3 travel health notices and feel ill, call your health care provider first and before coming to the BRH emergency department.
  • Avoid coming to the emergency department, unless you have a health emergency and/or you have been advised by your health care provider to do so. This helps prevent the risk of spreading COVID-19 infection.

How to Protect Yourself

Protect yourself and your community from COVID-19 infection the same ways you protect against the common cold or seasonal flu.

  • Sanitize your hands often for at least 20 seconds each time. Alcohol gel works well in most situations (like after coughing, sneezing, or blowing your nose), but handwashing with soap and water should be performed after going to the bathroom, before eating, or when your hands are visibly soiled.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash (putting a tissue on a table contaminates the surface of the table with germs).
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you are sick.
  • Routinely disinfect frequently touched objects and surfaces, using a cleaning spray or wipe.
  • Avoid travel to high-risk countries or through any of the countries for which the CDC has issued a level 2 or 3 travel health notice.
  • Take extra precautions to reduce the likelihood of exposure, if you are at a higher risk of serious illness from COVID-19.

Travel Information

The State of Alaska has no special entry or travel testing requirements. Information for travelers, as well as links to community-specific travel restrictions, and information about arriving via the Alaska Ferry or road is available on the State of Alaska's COVID-19 Safe Travels page.