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Patient feedback

Sharing your thoughts and thanks

Ambulatory Surgery

"'Well oiled' machine for a routine procedure.

I was treated professionally, with respect and with appropriate humor.

All parties were careful to repeat vital information as I was recovering from sedatives administered to verify I understood it. Staff all doing great job in trying times. Tell them well done!

There's a great team in Same Day Surgery. I have always felt cared for there."

Inpatient (including Behavioral Health)

"My nurse staff was excellent during my stay!!

The OB nurses are incredible—I never wanted to leave because they created such a safe, supportive environment. They are amazing!

The best!

Everyone was super kind and made me feel like I was not alone!

In spite of the hospital being very busy, I was always well cared for and not rushed out before I was ready to leave.

Even though we all wear masks, I could still tell that I was always greeted with a smile. Staff was thorough, punctual and accommodating.

Housekeeping was always kind and caring."

Emergency Department

"I have been to the ED several times in the past for various issues. With the COVID pandemic, BRH is doing a fantastic job going through all the new procedures in processing patients and treating them. I feel very lucky to live in Juneau with such great health care providers and staff. Thank you.

I was very impressed that the staff even called me the next day to be sure I was OK and see if any questions had come up. Thank you so much!

I was very impressed and would recommend this emergency department to others in the future if asked. We have the best ED staff. I'm very grateful they were able to take care of me in my vulnerable state."

Outpatient services

"I am always amazed at how well the staff works with us as patients and how they make sure you are aware of how long or when your procedure will start. Puts you at ease. I appreciate it.

Bartlett is a high-class place for first-class service.

Medical staff who took care of me and did the IV procedure are professional in their work, their caring and calmness. They're awesome being in the front line facing COVID. I wouldn't be feeling much better today without them.

The tech and the doc were confident, knowledgeable, courteous and thorough.

I work in the medical field and have been to hospitals all over the country. By far the most helpful staff and easiest process I've ever experienced."

Categories: Patient feedback

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