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A note of thanks

Bartlett crew,

My name is Matt Jones, and I had minor surgery on June 28 by Dr. Ben Miller in Same Day Surgery. I wanted to say a huge thanks for the great treatment.

As I started, registration was quick and easy. The ladies who work in the front office of the surgery were welcoming and calm and professional. My main nurse, Cindy, was friendly and kind spirited while professionally sharp. Kelsey and Eric in the post-anesthesia care unit (PACU) were also very helpful in my being comfortable and at ease.

Dr. Chang was my anesthesiologist and went above and beyond to be thorough, comforting and patient. I really appreciated him as this was my first time under general anesthesia. Dr. Miller and the surgical team—I can’t recall anything, but it seemed to have gone great as I am back in working order!

You all made an important and anxious day a much more peaceful and successful experience. Thank you for your professionalism, compassion and presence in Southeast Alaska.

God bless and keep you and your work,

Matt Jones
U.S. Coast Guard, CDR (ret)
Pastor, Port Chilkoot Bible Church
Haines, Alaska

Categories: Patient feedback