Comments or Concerns
Bartlett Regional Hospital welcomes comments from patients, visitors and families regarding our services and personnel. If you have an immediate concern, please allow us the opportunity to assist you by contacting the person providing you care. These concerns can relate to patient safety or quality of care.
If you have concerns about your care experience, please call 907.796.8900.
For issues that are not resolved to your satisfaction, you may contact the State of Alaska Health Facilities Licensing and Certification Complaint Hotline at 1.888.387.9387; or The Joint Commission at 1.800.994.6610 or firstname.lastname@example.org.
Bartlett Regional Hospital believes that conscientious dedication to the highest ethical standards is essential to its mission. This dedication is vital as Bartlett Regional Hospital is charged with serving the community and because a significant portion of its services are reimbursed through governmental programs which properly require that business be conducted with complete integrity. In short, Bartlett Regional Hospital places a high standard on ethical behavior on the part of the Board of Directors, medical staff, all employees, volunteers and students.
For these reasons, the Bartlett Regional Hospital Board of Directors established a compliance program which includes a compliance officer and committee. They review the practices and business conduct of the hospital and its staff in order to protect the integrity and reputation of Bartlett Regional Hospital, at the same time ensuring the high quality of its patient care and community services, and to make all good faith efforts to adhere to federal, state and local laws. The compliance officer is responsible for overseeing the administration and implementation of the hospital’s legal compliance plan. The compliance officer reports to the executive committee of the Board of Directors on the operation of the program.
Community Events/Project Sponsorship Policy and Guidelines
Bartlett Regional Hospital’s mission is to provide its community with quality, patient-centered care in a sustainable manner. As such, we endeavor to support the efforts of community organizations that relate to the mission, values, vision, and community benefit objectives of the hospital.
As a not-for-profit community hospital, Bartlett gives careful consideration to requests for financial and in-kind support as they relate to our objectives for community health care and community health care education.
We will consider:
- External requests for sponsorships of relevant projects and events.
- Internal requests for sponsorships of relevant projects and events.
- Requests for support of nonprofits or fundraising events.
- Requests for support of fundraising activities which directly benefit Bartlett Regional Hospital.
Please review our full policy and application process here.
For your convenience, we have facility maps available for you to download.
For questions about accessing your healthcare records and information online, please call 907.796.8880.
|Patient Access Services/Information||907.796.8900|
|Poison Control Center||800.222.1222|
|Emergency Room TTY||907.586.1030|
|Board of Directors||907.796.8438|
|Biomedical equipment repairs||907.796.8461|
|Domestic violence response||907.796.8447|
|Health Information Management (Medical Records)||907.796.8415|
|Patient Financial Services (M–F, 8 a.m. to 4 p.m.)||907.796.8436|
|Outpatient Psychiatric Services||907.796.8498|
|Rehabilitation Services Department||907.796.8431|
|Sleep Disorders Laboratory||907.796.8875|
|Southeast Physicians Services||907.796.8631|
|Surgery & Specialty Clinic||907.796.8700|
|TTY (hearing impaired)||907.586.1030|