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Bartlett Regional Hospital
3260 Hospital Dr.
Juneau, AK 99801
Map and driving directions

Comments or Concerns

Bartlett Regional Hospital welcomes comments from patients, visitors and families regarding our services and personnel. If you have an immediate concern, please allow us the opportunity to assist you by contacting the person providing you care. These concerns can relate to patient safety or quality of care.

If you have concerns about your care experience, please call 907.796.8900.

For issues that are not resolved to your satisfaction, you may contact the State of Alaska Health Facilities Licensing and Certification Complaint Hotline at 1.888.387.9387; or The Joint Commission at 1.800.994.6610 or

Compliance Information

Bartlett Regional Hospital believes that conscientious dedication to the highest ethical standards is essential to its mission. This dedication is vital as Bartlett Regional Hospital is charged with serving the community and because a significant portion of its services are reimbursed through governmental programs which properly require that business be conducted with complete integrity. In short, Bartlett Regional Hospital places a high standard on ethical behavior on the part of the Board of Directors, medical staff, all employees, volunteers and students.

For these reasons, the Bartlett Regional Hospital Board of Directors established a compliance program which includes a compliance officer and committee. They review the practices and business conduct of the hospital and its staff in order to protect the integrity and reputation of Bartlett Regional Hospital, at the same time ensuring the high quality of its patient care and community services, and to make all good faith efforts to adhere to federal, state and local laws. The compliance officer is responsible for overseeing the administration and implementation of the hospital’s legal compliance plan. The compliance officer reports to the executive committee of the Board of Directors on the operation of the program.

Compliance officer: 907.796.8578
Anonymous/confidential compliance hotline: 907.796.8618

Community Events/Project Sponsorship Policy and Guidelines

Bartlett Regional Hospital’s mission is to provide its community with quality, patient-centered care in a sustainable manner. As such, we endeavor to support the efforts of community organizations that relate to the mission, values, vision, and community benefit objectives of the hospital.

As a not-for-profit community hospital, Bartlett gives careful consideration to requests for financial and in-kind support as they relate to our objectives for community health care and community health care education.

We will consider:

  • External requests for sponsorships of relevant projects and events.
  • Internal requests for sponsorships of relevant projects and events.
  • Requests for support of nonprofits or fundraising events.
  • Requests for support of fundraising activities which directly benefit Bartlett Regional Hospital.

Please review our full policy and application process here.

Facility Maps

For your convenience, we have facility maps available for you to download.

Patient Portal

For questions about accessing your healthcare records and information online, please call 907.796.8880.

Phone Directory

Patient Access Services/Information 907.796.8900
Poison Control Center 800.222.1222
Emergency Department 907.796.8427
Emergency Room TTY 907.586.1030
Board of Directors 907.796.8438
Bartlett Foundation 907.463.5704
Biomedical equipment repairs 907.796.8461
Cardiac Rehabilitation 907.796.8622
Case Management 907.796.8580
Community Relations 907.796.8567
Diagnostic Imaging 907.796.8800
Domestic violence response 907.796.8447
Health Information Management (Medical Records) 907.796.8415
Laboratory 907.796.8860
Patient Financial Services (M–F, 8 a.m. to 4 p.m.) 907.796.8436
Pathology/Histology 907.796.8841
Outpatient Psychiatric Services 907.796.8498
Rehabilitation Services Department 907.796.8431
Respiratory Therapy 907.796.8446
Sleep Disorders Laboratory 907.796.8875
Southeast Physicians Services 907.796.8631
Surgery & Specialty Clinic 907.796.8700
TTY (hearing impaired) 907.586.1030